At Dream Sleep Limited, we take your privacy seriously and are committed to protecting the personal information you share with us. This policy explains how we handle the data we collect when you visit our website or make a purchase at shopdreamsleepofficial.com. When you interact with our site, we may collect basic information such as your name, email address, shipping address, and payment details to ensure that we can fulfil your orders and provide you with a smooth shopping experience. We do not sell your personal information to third parties, and we only share your data when it is absolutely necessary to complete your transactions, such as working with our payment processors or shipping partners.

We also automatically gather some technical information when you browse our site, such as your IP address, browser type, and how you navigate our pages. We use this data to understand how our visitors use the site so we can make things easier to find and fix any issues that pop up. This often involves the use of cookies, which are small files stored on your device that help our website remember your preferences and keep your shopping cart working correctly. You have the ability to turn off cookies in your browser settings if you prefer, though keep in mind that doing so might make some parts of the website stop working the way they should.

We work with third-party service providers, including Facebook (Meta), to show you advertisements that are more relevant to your interests based on your activity on our website. To make this possible, we use tracking tools like the Meta Pixel, which places small files called cookies on your device when you browse our site. These tools collect information about how you interact with our pages, such as which products you view or add to your cart. This data allows Facebook and our other partners to show you personalised ads for our products while you are using their platforms. If you would prefer not to receive these interest-based ads, you can adjust your ad preferences directly through your Facebook or Instagram account settings, or by using your browser settings to block or delete cookies. Please note that opting out does not mean you will stop seeing ads entirely, but the ads you do see may be less relevant to your interests.

Security is a top priority for us, and we use industry-standard measures to keep your data safe while it is in our care. While no method of transmission over the internet or electronic storage is ever 100% secure, we do our best to protect your information from unauthorised access, misuse, or alteration. We may update this policy from time to time to reflect changes in our practices or legal requirements, so it is a good idea to check this page occasionally to stay informed about how we are protecting your data.

By continuing to use our website, you agree to the collection and use of your information as described in this policy. If you ever have questions or concerns about your privacy or the data we hold, please feel free to reach out to us at hello@shopdreamsleepofficial.com. We are here to help and want to make sure you feel comfortable and secure while shopping with us.

Welcome to the Dream Sleep Limited website. By accessing or using this website, shopdreamsleepofficial.com, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our site. We reserve the right to change, modify, or update these terms at any time, and your continued use of the website following any changes signifies your acceptance of those updated terms.

All content, branding, logos, images, and text found on this website are the exclusive intellectual property of Dream Sleep Limited. You are granted a limited, personal, and non-commercial licence to access and view the content on this site. You must not copy, reproduce, distribute, display, or sell any of this material without our express written permission. Any unauthorised use of our intellectual property is strictly prohibited and may result in legal action.

When using our website, you agree to do so in a lawful and responsible manner. You are strictly prohibited from using this site to engage in illegal activities, including but not limited to hacking, transmitting viruses, scraping content, or impersonating any person or entity. Any activity that disrupts the functionality of our website or infringes upon the rights of others is not permitted. We reserve the right to terminate your access to our website immediately if we believe you have violated these terms.

By placing an order on our Shopify-powered website, you agree to provide accurate, current, and complete information, including your shipping address and payment details. You are responsible for maintaining the security of your account and any passwords associated with your purchase. We are not responsible for any losses arising from your failure to protect your account credentials. We reserve the right to refuse, cancel, or limit any orders placed through our site for any reason at our sole discretion.

To the maximum extent permitted by New Zealand law, Dream Sleep Limited expressly disclaims all liability for any direct, indirect, incidental, or consequential damages resulting from your use of this website or the purchase of our products. Our total liability to you for any claim arising out of or related to these terms or your use of our products shall be limited to the amount you paid us for the specific product in question. We do not provide any guarantees, express or implied, regarding the website's availability, accuracy, or suitability for any specific purpose.

These terms and conditions are governed by and construed in accordance with the laws of New Zealand. By using this website, you irrevocably agree that the courts of New Zealand shall have exclusive jurisdiction to resolve any disputes that may arise in connection with these terms. If any provision of these terms is found to be unlawful or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

If you have any questions, concerns, or notices regarding these terms, please contact us directly at hello@shopdreamsleepofficial.com. We value your business and aim to maintain a transparent and professional relationship with all of our customers.